Welcome to Precision Automotive

I am fixing my old car there and very satisfied.

Oleg R Sep 9, 2023

I'm a recent customer, less than a year with Precision Automotive. Maintenance / repair work was performed on our 2014 Crv on a few occasions. Based on my experience they provided exceptional service, good communication, expectations were met, and the interaction with the Precision Automotive staff has been very professional. Update Sept 12 2023: Major work performed on my wifes Honda CRV. Very good communication and follow ups, customer service and satisfaction is evident.

eu ci Nov 11, 2022

By far the BEST garage in Canada! The people there are amazing and very kind! They helped us when we needed help with our van on our travel. They've done a great job. Simple perfect!!!

Timon Galli Aug 8, 2023

Excellent service, friendly staff and honest recommendations.

Sean McAlpine Jun 6, 2022

Great service, very helpful advice and attention given to the care of your car. I highly recommend!!

Gaetan Daze Aug 8, 2023

Precision did a fantastic job on my truck with replacing my back brakes and installing my exhaust by AWE

Brandon Somerville Aug 8, 2023

These guys are top shelf, honest, and great to work with. Took my Sportage in for some maintenance, and not once did they try and upsell me any unneeded work like some places would. They clarified everything prior to doing to work, which I like. And the prices can’t be beat. I highly recommend Precision Automotive, they’re very friendly and knowledgeable. Just a great experience overall.

Bob Dunphy Jul 7, 2023

Been taking my car in for scheduled maintenance and the service is always great. Prompt and thorough work.

Madushi S Jul 7, 2023

Had a flat coming down the Highway, doing Ottawa to Quebec City. We showed up at 4:45 PM, previously had made 3 stops with no luck and the front desk guy knew we were down bad. He changed our tire himself and we were back on the road 15 minutes later.

Charles-David Trépanier Jun 6, 2023

I recently went to Precision Automotive for a brake replacement. I had visited them earlier this year and dealt with Spencer. I had called them because the protective covering under my car had come loose and they were extremely helpful and honest. I had not had an experience like that before, so I felt safe going back to them to have them replace my brakes. I was already nervous and anxious because I know that my brakes should have been replaced long before I had called to make the appointment. I spoke with Kirby and there was absolutely no judgement at all. He asked me questions about what my car was doing and explained what they will do when I bring my car in. They had arranged for me to drop my car off the night before and provided me with a loaner car so I could still get to work the next day. Within a few hours I had a report sent to me with a complete inspection of what they did. What was in good condition, what should be changed or replaced and what absolutely needed to be done. They were even able to give me two scenarios on the cost so I could have an idea of what I should expect to pay. I was so impressed. The final bill even came in lower than what they had quoted me. I can not thank them enough for the help with my car. The extra time and care that they took will make me a life long customer. .

Amanda Johnston Jun 6, 2023

I brought my car in because the A/C was not working. They did a diagnosis and sent me a report by text and email. I phoned them and they were very thorough in explaining what was needed to repair my A/C. They answered all my questions and took time to treat me like I was an important customer. I was very happy with their service and I will return with other car repairs in the future.

Brenda Spence Jun 6, 2023

Had a great experience with the 3 guys working in the front office, amazing customer service. Was in a bind and needed some tires and they moved very quickly on it and called me back for same day installation following a cancellation. Looking forward to my next visit here.

Yasser R May 5, 2023

Very professional service. Easy to schedule, knowledgeable staff, very competitive pricing, excellent service.I have an Audi A7, have been going to the dealership and paying through the nose. A good friend recommended Precision Automotive, I tried it and I’m not going back to the dealership.

Lise Cloutier May 5, 2023

I have been coming here for years and the service has invariably been excellent. This was confirmed again today when I had tried to get (an empty) Orléans Toyota service department to sort out a 5 minute TPMS issue for me on the vehicle I purchased from them new 18 months ago. I had called earlier and my message was not returned. “Too busy” to even look until May. Explained I was selling the vehicle this week, that it would take 5 minutes but they remained completely indifferent. So I stopped at Precision Auto and they fixed the problem for me in about 2 minutes despite being very busy. Friendly and professional and they clearly care about their customers. Precision will have my business for as long as I am in the area. A+.

Ros Aylward Apr 4, 2023

👍

Alpha Mambu Apr 4, 2023

Great shop. Super friendly and accommodating.. there was an issue sourcing 1 tire and they recommended a better performing set of tires for the same price then booked me in at MY next convenience. 100% recommend for superb service!

Matt Fraser Apr 4, 2023

Excellent work. Diagnosed my vehicle transmission issues immediately and provided repairs sooner than I expected. I highly recommend Precision Automotive. Thank you to John & the team.

Geo Apr 4, 2023

The most trustworthy mechanic shop for your car repairs. They give you the best reliable advices and follow up with you in a very professional way.

Imad El Hajj Apr 4, 2023

First time talking my car to Precision Auto. Great service. Reasonable rates. Car runs great. I would definitely recommend them to anyone who needs service done on their car to go see them.

Voice it Mar 3, 2023

I was referred to Precision by another garage due to the make of my car, that already told me i was in good hands. When i got there the service was top notch. I knew what to expect and what the cost would be and the cost came in even less. I was updated through the whole process and received an electronic report on everything that was done to the car. I will definitely keep going back with all my cars

Danie Grobbelaar Mar 3, 2023

(Translated by Google) The deadlines for the work were respected and the details of the work to be done were explained to me. In addition, in real time via the telephone you have the follow-up of the works which gives you a fairly precise idea of what has been done and remains to be done. (Original) Les délais prévus pour le travail ont été respectés et le détail du travail à faire m'a été expliqué. De plus en temps réel via le téléphone tu as le suivi des travaux qui te donne une idée assez précise sur ce qui a été fait et reste à faire.

Cédric Nguemnang Mar 3, 2023

New customer! John was very honest and super helpful. Price was excellent and ready on time. I will be back!

C Beeston Mar 3, 2023

What to thank them for the great service in my s u v and very helpful to let me know about what needs to be done

Chris Miner Mar 3, 2023

Wonderful and fast service, helped me out the night before my appointment by filling my flat tire and recommending an open service. I had the car in at 8 and it was done by early afternoon, all the while it runs great

Nick Perrozzino Mar 3, 2023

Had a bad sound coming from the driver's side front tire. They took my car first thing in the morning. An hour later, I got a call from John telling me it was just the inner plastic wheel well cover came loose and it was rubbing against the tire. A couple of push pins later, problem solved! They could have told me it was anything, but their honesty was greatly appreciated. I will return when I have real problem!

Troy Richards Mar 3, 2023

My experience was very good. Friendly ,experienced ,quality service. I highly recommend them.

Jenn Rodger Mar 3, 2023

My wife and I always receive excellent service on our car great staff. So happy we found Precision Auto they really take care of us. Best, Pierre and Nicole.

Nicole Mercier Mar 3, 2023

Fast and great customer service. Gave me a print out on the adjustments that were made on a wheel alignment. Highly recommend!

Mike Waters Feb 2, 2023

After hitting a pothole on St Joseph Blvd and blowing a tire and destroying the rim on my Caddy Spencer went the extra mile and tracked down what we think is the last 17” aftermarket rim in the style that is currently on it. The company doesn’t manufacture them in that size anymore. He saved me $$$. New rim and tires were fitted on no time. They kept all promises regarding how long it would take and repair came in under initial quote. Great service from professionals. If you need your vehicle fixed this is the place to go. Thanks guys!!

Darcy Church Feb 2, 2023

Amazing service with great customer service Thanks alot

Raed Fares Jan 1, 2023

The team here is extremely efficient and professional. Great bunch of guys all around !! Thanks so much for all your help.

Robert Gervais Jan 1, 2023

I brought a used car I was purchasing in for a safety certificate, and had an excellent experience with this company. Knowing it was an older car, I knew it was possible some work would need to be done. The team quickly had diagnosed a couple issues needed to pass a safety inspection, provided a fair quote within a couple of hours and had the car back to me the same day.

Devin S Jan 1, 2023

I had a rattle coming from the left side of my vehicle, which my husband and I believed to be the sway bar links. One day, as I was driving my son to daycare, the rattle became deafening. I called Precision on a Friday and they booked me in for Monday morning. I ended up dropping the vehicle off that day, and they got back to me by the time I got home letting me know that my tire was actually about to fall off! They ended up replacing the tire and bearing, but because I mentioned the sway bar links, they checked them, found they were loose, and they replaced those too under warranty as I had already had them replaced the year prior. My car was ready to go by Monday before closing. Super grateful to have such efficient service!

Kelsey RW Jan 1, 2023

I have used Precision on more than one occasion and the price and work were done perfectly. John and his staff have done a fantastic job as usual. Would recommend to anyone.

Crystal McConnell Jan 1, 2023

Went above and beyond. Customer for life

Jim Aye Jan 1, 2023

We have used Precision automotive for all of our vehicles needs. Always excellent service. .

Shawn Graham Dec 12, 2022

Huge shout out to John and the team at precision automotive in Orleans! I was looking to purchase winter tires (for the first time) and they provided quick and knowledgeable service just in time for a big winter storm. Big thanks!

Erika Tanguay Dec 12, 2022

I have been a customer for over 30 years. They have serviced my daily drivers and hobby cars during that time. They have been consistently thorough and accurate, always taking the time to explain what caused the issue, never trying to upsell additional auto parts. One can tell they take pride in their workmanship, and they treat the customer like a member of their very own family.

J. Burr Dec 12, 2022

Called Precision Wednesday morning after another garage diagnosed that I needed a new water pump (after some leaking) and a new timing belt. That garage didnt have time to get to my vehicle for two weeks. John at Precision told me to bring the car in Wednesday after work. By Thursday morning they had confirmed what needed doing and by 4pm Thursday the car was fixed. The price was what was quoted and I am happy with the work done. Would use them again without a doubt.

sam hood Dec 12, 2022

The staff are very professional, and the communication is excellent. I have dealt with John and Spencer, who went above and beyond in getting my car ready for the winter. I highly recommend this shop.

Star Lord Dec 12, 2022

I want to give a big shout out to them. I had real issue with getting the tire pressure correct on my vehicle and was at my wits end. I went to Precision Auto, Orléans, was greeted warmly and listened to. The man took the time to teach me about where to locate easily the information on what my tires need and proceeded to check all tires and get the correct amount in each. He did not charge me for his time and effort. I was treated respectfully and felt very comfortable. They will be my go to for servicing my vehicle. I encourage you to give them your business. I also want to add my father was having same issues with his van and had followed me and he was treated to the same wonderful experience.

Lynn Poirier Dec 12, 2022

Service was prompt, time use for diagnostic was efficient and value was given. A detailed report on what has to be fixed in order of priority. Thank you Spencer, your warm welcome made it easy to choose Precision Automotive.

Sara O Dec 12, 2022