Welcome to Precision Automotive

(Translated by Google) The deadlines for the work were respected and the details of the work to be done were explained to me. In addition, in real time via the telephone you have the follow-up of the works which gives you a fairly precise idea of what has been done and remains to be done. (Original) Les délais prévus pour le travail ont été respectés et le détail du travail à faire m'a été expliqué. De plus en temps réel via le téléphone tu as le suivi des travaux qui te donne une idée assez précise sur ce qui a été fait et reste à faire.

Cédric Nguemnang Mar 3, 2023

New customer! John was very honest and super helpful. Price was excellent and ready on time. I will be back!

C Beeston Mar 3, 2023

What to thank them for the great service in my s u v and very helpful to let me know about what needs to be done

Chris Miner Mar 3, 2023

Wonderful and fast service, helped me out the night before my appointment by filling my flat tire and recommending an open service. I had the car in at 8 and it was done by early afternoon, all the while it runs great

Siphon OW Mar 3, 2023

Had a bad sound coming from the driver's side front tire. They took my car first thing in the morning. An hour later, I got a call from John telling me it was just the inner plastic wheel well cover came loose and it was rubbing against the tire. A couple of push pins later, problem solved! They could have told me it was anything, but their honesty was greatly appreciated. I will return when I have real problem!

Troy Richards Mar 3, 2023

My experience was very good. Friendly ,experienced ,quality service. I highly recommend them.

Jenn Rodger Mar 3, 2023

My wife and I always receive excellent service on our car great staff. So happy we found Precision Auto they really take care of us. Best, Pierre and Nicole.

Nicole Mercier Mar 3, 2023

Fast and great customer service. Gave me a print out on the adjustments that were made on a wheel alignment. Highly recommend!

Mike Waters Feb 2, 2023

After hitting a pothole on St Joseph Blvd and blowing a tire and destroying the rim on my Caddy Spencer went the extra mile and tracked down what we think is the last 17” aftermarket rim in the style that is currently on it. The company doesn’t manufacture them in that size anymore. He saved me $$$. New rim and tires were fitted on no time. They kept all promises regarding how long it would take and repair came in under initial quote. Great service from professionals. If you need your vehicle fixed this is the place to go. Thanks guys!!

Darcy Church Feb 2, 2023

Amazing service with great customer service Thanks alot

Raed Fares Jan 1, 2023

The team here is extremely efficient and professional. Great bunch of guys all around !! Thanks so much for all your help.

Robert Gervais Jan 1, 2023

I brought a used car I was purchasing in for a safety certificate, and had an excellent experience with this company. Knowing it was an older car, I knew it was possible some work would need to be done. The team quickly had diagnosed a couple issues needed to pass a safety inspection, provided a fair quote within a couple of hours and had the car back to me the same day.

Devin S Jan 1, 2023

I had a rattle coming from the left side of my vehicle, which my husband and I believed to be the sway bar links. One day, as I was driving my son to daycare, the rattle became deafening. I called Precision on a Friday and they booked me in for Monday morning. I ended up dropping the vehicle off that day, and they got back to me by the time I got home letting me know that my tire was actually about to fall off! They ended up replacing the tire and bearing, but because I mentioned the sway bar links, they checked them, found they were loose, and they replaced those too under warranty as I had already had them replaced the year prior. My car was ready to go by Monday before closing. Super grateful to have such efficient service!

Kelsey RW Jan 1, 2023

I have used Precision on more than one occasion and the price and work were done perfectly. John and his staff have done a fantastic job as usual. Would recommend to anyone.

Crystal McConnell Jan 1, 2023

Went above and beyond. Customer for life

Jim Aye Jan 1, 2023

We have used Precision automotive for all of our vehicles needs. Always excellent service. .

Shawn Graham Dec 12, 2022

Huge shout out to John and the team at precision automotive in Orleans! I was looking to purchase winter tires (for the first time) and they provided quick and knowledgeable service just in time for a big winter storm. Big thanks!

Erika Tanguay Dec 12, 2022

I have been a customer for over 30 years. They have serviced my daily drivers and hobby cars during that time. They have been consistently thorough and accurate, always taking the time to explain what caused the issue, never trying to upsell additional auto parts. One can tell they take pride in their workmanship, and they treat the customer like a member of their very own family.

J. Burr Dec 12, 2022

Called Precision Wednesday morning after another garage diagnosed that I needed a new water pump (after some leaking) and a new timing belt. That garage didnt have time to get to my vehicle for two weeks. John at Precision told me to bring the car in Wednesday after work. By Thursday morning they had confirmed what needed doing and by 4pm Thursday the car was fixed. The price was what was quoted and I am happy with the work done. Would use them again without a doubt.

sam hood Dec 12, 2022

The staff are very professional, and the communication is excellent. I have dealt with John and Spencer, who went above and beyond in getting my car ready for the winter. I highly recommend this shop.

Star Lord Dec 12, 2022

I want to give a big shout out to them. I had real issue with getting the tire pressure correct on my vehicle and was at my wits end. I went to Precision Auto, Orléans, was greeted warmly and listened to. The man took the time to teach me about where to locate easily the information on what my tires need and proceeded to check all tires and get the correct amount in each. He did not charge me for his time and effort. I was treated respectfully and felt very comfortable. They will be my go to for servicing my vehicle. I encourage you to give them your business. I also want to add my father was having same issues with his van and had followed me and he was treated to the same wonderful experience.

Lynn Poirier Dec 12, 2022

Service was prompt, time use for diagnostic was efficient and value was given. A detailed report on what has to be fixed in order of priority. Thank you Spencer, your warm welcome made it easy to choose Precision Automotive.

Sara O Dec 12, 2022

I had a sudden issue with my exhaust on the weekend, so I called Monday morning and they were able to inspect and fix the issue that same day. Super impressed with the quick turnaround and also their professionalism throughout the process. Thanks again!

ROBLLOYD_ Dec 12, 2022

Recently went to this shop to get a diagnosis on my check engine light since it came on. Precision Automotive were very transparent during the whole process and figured out the issue being an oil change done wrong from another garage. Will definitely be going to Napa Autopro Precision Automotive with any future needs.

D Dec 12, 2022

We have been using Precision Auto for over 10 years and we have consistently had great service

Annemarie Humenuk Dec 12, 2022

Best garage out ther e by far. Such great service. Thanks for taking care of me.

Bernese Mountain Pup Sassa Nov 11, 2022

Not cheap but also not expensive. Service is excellent. Quality of the work is above average. This place is much much more better than Canadian Tires. Not open during the weekend... Again this place is professional and beat Canadian Tires all the way.

Perceval X Dec 12, 2017

We bring both cars, Jeep and Hyundai Tucson. Always friendly, courteous staff who explain and answer your questions without making you feel like you’re bothering them. Highly recommend this enterprise.

Danielle Laplante Nov 11, 2022

First visit to this garage with a VW Tiguan. Had to replace intake manifold plus other items. Everything was explained well to me and work done on time as promised. Would reccomend.

ZiovoFusion Nov 11, 2022

I needed to get my vehicle safetied and I left my car there the day before to have it worked on the next morning and they worked on it right away. I was extremely impressed with how fast and efficient they were and had the best customer service! Would recommend this place to everyone.

Candice Scott Nov 11, 2022

The team at Precision Automotive were awesome! The work was completed quickly and with very reasonable pricing; especially compared to a dealership. Would definitely recommend their services.

Neil Bennett Nov 11, 2022

John and company were very professional. Provided great advice and recommendations on winter tires and install was on time.

Mike Jackson Nov 11, 2022

As I have come to expect from Precision Auto, the staff were accommodating, knowledgable and efficient. The member assigned to my vehicle provided me with a complete diagnostic of repairs required for my vehicle and Precision's Manager followed up with a phone call to discuss repairs and cost. The repairs were completed within the day and I couldn't be more pleased with the outcome and the professionalism and friendliness of all the emoyees of Precision Automotive.

James Symons Oct 10, 2022

I've used Precision Auto a couple of times for two different cars! They were able to locate the issues quickly and resolve them and at a great price too! Their diagnostic reports are easy to read and understand! Will definitely be using Precision Auto again!

Randy Bismonte Sep 9, 2022

I have been to this garage a few times and I've always been pleased with their work and with their customer service. I won't hesitate to go back.

PG L Sep 9, 2022

Professional service, easy pick up, thanks for your service

Ragib Ibadov Sep 9, 2022

Fantastic work! Big thanks to John for the great customer service. Couldn't be more happy with the work on my Volkswagen

Yves Rego Sep 9, 2022

They were friendly, trustworthy, and for the job done quickly. Provided me details and quotes along the way. Highly recommend!

Darlene Bonnar Sep 9, 2022

Had a flat tire. They took a last minute appointment and had it done within the hour. Great service and reasonably priced.

Liam Curran Sep 9, 2022

We were planning on taking a trip. Wanted to do sn oil change and overall check before we departed. The team found some problems that needed attention on our vehicle. Sent us pictures and explanations - then called to discuss. They solved the issues and had the van ready to go later same day. The team at Precision has always looked after us. Thanks do much!!

Rick Davidson Sep 9, 2022

I have the unfortunate luck to own a Ford rust machine. (Mazda Tribute 2011, made by Ford). I had a giant hole in the subframe which made the car very unsafe to drive. The car only has 100K on it, so fixing it was the best option for me...even though it costs a small fortune. John and the boys had to track down a new subframe for me because these parts aren't easy to find as they don't make this car anymore. Anyway, had the subframe changed, new ball joints and control arms, new battery, oil and filter change (while in there). I'm very happy with the quality and speed of the work. They even gave me a loaner car while my car was in the shop. Quality workmanship, pleasant staff. I'm very happy.

Joseph V Robillard Nov 11, 2021