Welcome to Precision Automotive

Smooth experience getting my vehicle safetied.

Eric Gerestein Nov 11, 2024

Extremely caring and knowledgeable customer service. Best experience I've ever had bringing my car in!

Em Nov 11, 2024

Awesome service. They are now our go to mechanic.

Alwin Strydom Nov 11, 2024

I can't say enough positive things about the staff at the service front desk. They've always been accommodating, polite, and have looked after my car. They've been accommodating in taking in my car when there was an issue and I didn't have to wait long for an appointment. They've always explained what needs to be done with my car and if there are any issues, they've sent an email with a photo of the problem and suggestions to fix the issue. They do not try to pressure you into making any unnecessary repairs. I would highly recommend any work that needs to be done on your car.

Crwys Harris Nov 11, 2024

Efficient, detailed report. Extremely satisfied. Will absolutely return.

Paul Stawecki Oct 10, 2024

I had a third party company make an appointment with these guys. They were pretty full the day I went in and they squeezed me in and got my vehicle done very quickly

Amanda Clayton Oct 10, 2024

Friendly front staff, professional and transparent management. They obviously take pride in their work. Also, very efficient, especially if you make an appointment and go early in the morning.

Vahid J Oct 10, 2024

I had my car safety inspection done here. The price is reasonable compared to places like Canadian Tire and others. I just needed one repair and they did it the same day. The service was phenomenal and the work was done well and swiftly.

Jessica Li Oct 10, 2024

I’ve been taking my car here for years. I trust them immensely. Despite having moved across the city, I still travel 40 minutes to bring my car to them. Always good service. Always good communication. Upon dropping your car off you can see from how busy they are that a lot of the community feels the same way about them. John and Rob are always kind and responsive.

Ryan N Oct 10, 2024

Years ago I was reffeeed to Precision by a friend and have been going back since. The first thing I have noticed and the reason why I will always go to them is that they are extremelly honest. I have always been very satisfied and the folks are very nice. They always answer my questions and also always trying to help. Thank you precision

Denis Farley Oct 10, 2024

Great service! My car died and staff took me in even though they were already a few minutes closed. Fixed my car next day and got me on the road. Highly recommend.

Charles Go Oct 10, 2024

Had a tire that had a slow leak plus was hearing a weird sound and knew something was wrong. They fixed my tire immediately and did a diagnostic inspection and found the problems. I have a 2004 Honda Accord and usually once a year for the past 4 years I need to spend some money as some little things happen. I made an appointment for the next day, as it wasn't urgent, for 10 am and picked it up at 4 pm. They were helpful, informative and very efficient. In other words, the service was great! I have no problem recommending them.

Maureen Stiles Oct 10, 2024

Been using them for years (3 vehicles). They’ve always been timely and professional. Most importantly, I don’t feel taken advantage of with unnecessary services, or generally overcharged. I know zero about cars, so it’s a comfort knowing they have my interests in mind. I’ll continue to use them, and recommend you do as well. -Derek

Derek Miller Jun 6, 2020

It was a great and efficient service and professionalism. Thank you

Arnold Riendeau Oct 10, 2024

Great service, team and experience. Best in orleans!

James Saikaly Oct 10, 2024

Excellent service, excellent price, and nice people.

Maclia Devalon Oct 10, 2024

We have finally found a good service to maintain, repair and change tires and front system of the car. The owners are experienced and they know what they are doing (and they explain you patiently). Front wheels alignment is a critical issue for the health of the tires, and they perform a good job about this, giving pre and post alignment reports showing what was wrong and what was corrected.

HAKAN T Sep 9, 2024

I am a new customer and I am very happy with the services and recommendations so far. I will continue returning as I trust their team.

Madelin Christin Sep 9, 2024

(Translated by Google) Very good service! (Original) Très bon service!

Paul Cadieux Sep 9, 2024

very prompt service, got my car in a little ahead of the scheduled appointment time and gave me great service.

Sharon Doucette Sep 9, 2024

Had to get a car I bought saftied. Dealt mostly with John very professional and courteous. Showed me photos of what needed to be fixed. Overall good experience. Nice job.

Richard Senechal Sep 9, 2024

Everyone was great...Courteous, knowlegeable and efficient. John and the staff came through with flying colors,

Michael O'Keefe Aug 8, 2024

Honest, fast services and so on.

Clementine Ukeye Aug 8, 2024

I want to share my positive experience with this fantastic garage. They always prioritize the customers' best interests and willingness to go above and beyond in service. I've been using their services for a year for both of my vehicles, and I've been pleased with the quality of service and the cost. I want to thank a service technician who stayed two hours on Friday night after closing to ensure that my son had a car for the weekend while I was out of town. Thank you very much, Don.

James Hall Aug 8, 2024

Great experience, obtained appointment quickly, vehicle drop-in efficient, safety completed ahead of promised time, staff courteous very satisfied, will return when needed. Thank you!

Christiane Aug 8, 2024

My career in customer service, sales & operations spans over half a century and I was very satisfied with your company's professional work, friendly efficient communication, and assuring follow-up. I'll be back, thank-you!

Bob Nixon Aug 8, 2024

Thank you very much for the quick turnaround in getting my tire repaired, as always great customers support at a very reasonable price. A++

Francis Vachon Aug 8, 2024

Always professional and trustworthy

Brian Talbot Aug 8, 2024

So hit a coyote in what seemed the middle of nowhere. Of course it was a Friday night! Had the car towed to Precision on Vantage Drive knowing they would take care of me. 7:36 Monday they called! They were able to diagnose and fix the problem before 4 PM. Thanks guys you came through with flying colours.

Margriet Parry Aug 8, 2024

Great to deal with. Professional, reliable and quick turnaround. Thanks and keep up the great work.

Joseph O'Rourke Aug 8, 2024

We brought our car in for routine maintenance for the first time to Precision Automotive as we previously only took it to the car dealership. We were very pleased with the service, communication (included texts to confirm and remind us of the appointment, as well as a link to review a service report) and reasonable price. It was our first visit but will not be our last.

Janet Aug 8, 2024

Fantastic service. Great price. And very friendly and accommodating staff. I will return for sure.

J Tilley Aug 8, 2024

Went in due to all engine lights on. Live outside Perth and was fearful to drive home. Young man checked diagnostics right away and assured me all was okay. Thank you for your prompt and courteous service!

lori rothwell Jul 7, 2024

Professional and thorough.

Gavin VDM Jul 7, 2024

Had some work done here for first time . Very professional and courteous service .. Problem was solved . I highly recommend this garage.

mark champagne Jul 7, 2024

Go for it! It's the 2020s and people with genuine talent for car care make themselves rare. When it comes to Precision Automotive in Orléans, I believe I have found an exception. I have been getting our cars maintained at Precision Auto for a few years now. The team is always honest and truthful. Truthful to the extent of losing money. That is big of them. If that wasn't enough, they even went above and beyond with my car when came time to change the tires and transmission fluid. Not only was the service flawless, they even cleaned my engine air filter! That is something to appreciate. If you are still reading my review at this point, there's even more good I have to say about them. The team did help me with a personal project. I do want to give them recognition for that. They didn't have to and it would have been perfectly acceptable to turn me around. They didn't. Thank you Precision Auto team.

Matthieu St-Arnaud Jun 6, 2024

I have lived over 20 years in Ottawa, mostly in the Orleans area. Precision Motors has always been professional, and from personal experience, their diagnostics is top notch. Recently my Nissan with only 92000 kms had an engine light that stayed on. I took it to precision. They were short a tech, but by late afternoon told me I had a faulty e-vent valve, affecting emissions. No waiting for a part to be ordered, it was in stock, and my plan was to leave the car there over night. However, I found out when I went to get my house key, the technician was working overtime and was nearly finished. A young employee out front processed my bill and took the opportunity to mention a preventative procedure that would likely give my transmission a longer life. I can't say enough about the professionalism, courtesy and friendly experience I received. As a female not mechanically inclined it is reassuring to know you only have to make one phone call to Precision and they will take care of you. Amazing group! See you guys later in the summer for the CVT treatment. if you are not sure about CVTs, just ask Precision.

Catherine Stafford Jun 6, 2024

Best service I've ever received! They take the car in the morning and it's always back before I realize. They don't give you a pickup time - which made me nervous the first time but now I trust them to get my car back in a reasonable time. They got me to my Dragon's Den pitch in Toronto on time with new brakes! They've never upsold me on anything and they always give the next price they can - I don't feel gouged. Precision Auto is just an extremely professional mechanic, period.

Jeff Collins Jun 6, 2024