Welcome to Precision Automotive

After reading some of the reviews of this business I thought I'd give them a try. I stopped in last Thursday to see if there was anything they could do to secure my muffler and exhaust as one of the supports had broken. I was greeted by John, who without hesitation, grabbed some tools from the garage and headed to my car that was in the parking lot. He climbed underneath and within a few minutes had temporarily secured my exhaust. Fast forward one week, I dropped my car off to have the broken hanger replaced and to see if there had been any damage. I was sure there was, as the car was a lot noisier. They indeed found a crack in the system, they tracked down the part, had it and the hanger installed all within a few hours. When I picked up my car, they brought up a schematic on the computer and showed me exactly what had cracked and explained the repair. I feel their service was exceptional and their prices seem very fair. I think this is one of the few service facilities that actually care about the customer. I highly recommend.

Andrew de la Ronde Jun 6, 2025

Very nice group of people. Two of my tires that are marked directional were incorrectly installed on the rims by another company & they corrected that & pointed out that my windshield wipers were worn out & making streaks on windows…got those replaced. Great experience there & will continue to take my car there in the future.

Jackie M Jun 6, 2025

Brought my. Var for a oil service and more. Just a great service and very well knowledgeable crew at Precision. They take time to explained everything, their prices are competitive and you feel confident about the work they do. Great job Precision !!!

JF L Dec 12, 2024

I booked a last minute car inspection there. They were able to do it quickly and efficiently. Recommended a couple of things no pressure. They were also waiting for me when I picked up my car even if I was late. Thank you for a great experience!

Helene Lacasse Jun 6, 2025

Very professional, personable and respectful. Work completed when promised and was kept thoroughly informed throughout the repair process of progress and anticipated costs. Precision Automotive will henceforth be my go to place for all of my future automotive needs.

Mike&Jane Wright Jun 6, 2025

Fantastic service, had issues with new brakes, fixed right away without any complications.

John Jun 6, 2025

⭐️⭐️⭐️⭐️⭐️ I’ve been bringing my car to this garage for a while now, and I couldn’t be more satisfied. The team is professional, knowledgeable, and always takes the time to explain what’s going on with the vehicle. Their work is consistently high quality, and they genuinely care about doing the job right. Whether it’s routine maintenance or a more complex issue, I know I can trust them to get it done properly. Highly recommend this garage to anyone looking for reliable and honest service!

Metellus Fenley Jun 6, 2025

Great and friendly service. Will definitely be back! Thank you.

Nancy N May 5, 2025

I went to Precision for years when I had my former BMW. They always did a great job servicing it. About 8 years ago, I got rid of the Beamer and bought a brand new Jeep so I just took it to the dealer. I then lost that Jeep in an accident a couple of months ago and I bought a used Jeep. So now I am back with Precision. I recently bought new rims from Canadian Tire and had them installed with my summer tires at Canadian Tire. About two days later, I started to hear loud noises under the car while driving. I immediately took the Jeep into Precision. I was fortunate enough that a few days later, they had a cancellation and they diagnosed and got rid of the noise right away. It was due to the lug nuts on the front left side not having been tightened properly when I got my rims installed on my summer tires at CT. Personal thank you to Nick who despite me pestering him everyday to see if there were any cancellations, never lost his patience with me. As usual, Precision still delivers great and honest service. I would recommend them to anyone looking for great and honest auto service.

Bernie Cardenas May 5, 2025

Thank you Precision Automotive for your great work on my car.

Douglas Marks May 5, 2025

Once again had great service at NAPA AUTOPRO. They listened to what I had to say, sent report to my cell phone while working to discuss what was needed. Plus car has never been so clean as when I got it back!

Madeline Weld May 5, 2025

Precision Automotive, 385 Vantage Dr Orleans, associated with NAPA, did a great job with the wheel bearings on my car. Saved us $400 by finding cheaper parts. Job completed in a day. Then the manager John followed up the next day by reaching out to ask how the car was going and if we were happy. That’s customer service.

Jamie Strahl May 5, 2025

Exceptional service

Rave May 5, 2025

Great service It would be nice if you had chair available for people who wants to wait for their car though

Pierre Richard Semerant May 5, 2025

Bought an out of province car which had to have a safety within 10 days. They fitted me into their very busy schedule, also accommodated my school pickup so had my car ready for me to do that. Very good service, polite and courteous. Will recommend

Zillah Wray May 5, 2025

I recently took my Nissan Rogue to Precision Auto on Vantage Drive for a brake inspection and servicing — my first time at this shop. Nicholas at the front desk offered a seasonal inspection for just $15 more, which I accepted. A few hours later, Kirby called to explain that the mechanic found - front brakes should last another 12 months and that they recommend servicing, which they went ahead and did. As for the rear brakes, he said they were still good for now but might need replacing in 6 to 8 months. He advised that it didn’t make sense to service the rear brakes now, since they would likely need full replacement soon anyway. He also found no leaks and said the car was otherwise in excellent condition. I was really impressed by their honesty and professionalism — most garages would have just pushed for unnecessary work. Thanks to their straightforward and timely service, Precision Auto has definitely earned me as a loyal customer.

T S Apr 4, 2025

Great prices, excellent staff, clean work and totally hassle free experience. Highly recommend.

A S Apr 4, 2025

Easy to book online, dropped off my van for new brakes the night before, they called me and said I don't need new brakes, just a small part that was MUCH less $$. Very friendly and upbeat staff. I'll definitely be returning!! Thanks!

Jackie Churcher Apr 4, 2025

Easily booked online, they assessed our problem quickly and repaired the issue the same day. I appreciated the photos identifying the problem.

DOTO Apr 4, 2025

My only regret is not having brought my vehicle here before. My 7 year old vehicle is still running strong because of this shop. They take photos of any issues and text a report to you before they call. Prices are competitive and they’ve always honoured warranty on parts.

Johnny H. Apr 4, 2025

I’ve been taking my car here for a couple years now and have zero hesitation recommending the guys at Precision. The work and communication has always been top notch. My only regret is not taking my car for service there right from the start.

RAWC 94 Mar 3, 2025

Had our car serviced here and they did an excellent job. Very happy with the service and repairs they did.

Phil Wilder Mar 3, 2025

I recently had this garage do a tire rotation. After a few attempts at other shops, reminding them about my hubcentric rings, they neglected to take time with the rotation and doubled the rings on one corner. Not Precision Automative. I asked and they paid attention, took their time and did it right. Staff was very friendly and it was a nice atmosphere as I waited. Rates are lower than other shops that messed up in the first place. I’ll be back again, for sure!

Jason O Mar 3, 2025

This was my first visit with my Audi Q5 and it was a very good experience. It was for a tire swap and a diagnosis for a suspected oil leak. The technicians were incredibly thorough and the office staff clearly understood the steps taken to try to determine the cause of the leak. More importantly, they didn’t try to charge me for a quick expensive fix without knowing 100% where the leak was coming from (Unlike the Audi dealership that I had been going to up to now!) I will definitely go back to Precision and gladly give them my business,……..”IT’S TRUE”😉

JimM Mar 3, 2025

Great Service! great team fantastic! Got my BMW serviced a while back. Will be returning for sure!

Jack Morneault Mar 3, 2025

Excellent work. Fast, professional and no hard-sell and no-up sell.

Chris O'Hara Mar 3, 2025

Every time my car breaks down I take to Precision Auto. I have my brakes done, my brake line just gave out, needed a new suspension. Got to say my car need major work but it’s 9 years old paid for with no rust. It’s just up keep but I always get great service. Pictures of the problems and what needs to be replaced and why. My estimated are accurate even on the higher side so it’s nice when the bill comes in under. Nothing but great service

Carole-Angele Lacroix Mar 3, 2025

Service was fast and efficient. Everything appears to work now as it should. I will be using them from now on!

DONALD GILFIX Mar 3, 2025

I've been going to this shop for my Audi and f150 for the past 6 years and I always get great service at affordable pricing :) highly recommend 10/10.

Jasmine Mar 3, 2025

One of the things you need to find in life is a reliable garage. I found this one years ago. Great communication and texted reports. I’ve never felt like I was being pressured or upsold on repairs. They clearly distinguish between work that is pressing and things that can wait until later. Full recommendation.

J. MacDonald Mar 3, 2025

Great customer service at the front.

Ol Mar 3, 2025

Excellent service! No complaints here! Work was done quickly!

Diana Kirkwood Feb 2, 2025

Thanks so much for your great and prompt service! Since I don’t know anything about cars, it’s nice to find a company that I can trust.

Luisa Gecolea Feb 2, 2025

I just had my 2021 Toyota Corolla SE Hatchback serviced at Precision Automotive February 12th. The staff there treated me like I've been going there for years. It was my first time! They did an awesome job and they work with you when it comes to what your vehicle needs or might require. They understand that vehicles are expensive to own and maintain. I was sold on Precision Automotive a couple of years ago when my son's Ram 1500 was experiencing transmission issues. The local Dodge dealer wanted him to replace the transmission at a cool $10K. My son in law Kevin, suggested that Jesse take his Ram to Precision Automotive. His Ram was repaired for about $350. Turns out it was a single wire that was burned out touching the manifold 🤦 So there you have it folks. Two reviews for the price of one. If you're looking for dependable mechanics, look no further. Precision Automotive is my spot, and should be yours as well. Drive safely and we'll see you on the street 🤙💯😎

Jake Bruneau Feb 2, 2025

Precision Auto has been servicing my cars for the past 10 or so years. Their service has always been excellent. Their operation is well organized, tidy and very reliable. Their employees are personable and competent. Their integrity is unquestionable. I am always confident that I am getting what I truly need at a reasonable price. I am most grateful for their numerous accommodations of my immediate problems and questions. Del H

Del Horan Feb 2, 2025

Had my 3rd visit with Precision. Got the usual first class service. In addition, was actually offered a loaner car for the day! The tests performed led to identifying a need for a new battery — which was done along with all the other service elements. What a fine business! Thank you.

Richard Annis May 5, 2024

I have brought my Chevrolet Imosla to Precision for a number of years and have ALWAYS received prompt & efficient service weather it be oil change with fluid top ups & other visual inspections to brakes & tire purchases. No surprises, if they see something on your vehicle that needs attention over and above what you brought your vehicle in for they call to consult with you, provide an estimate to get your approval to go ahead then or schedule another time to have the work done. Jon Morozuk, Manager & Kirby Pablo always greet you in a friendly & helpful manner. I just this week recommended Precision to my husband for his Dodge Ram & my cousin for his SUV and they have both indicated they were very pleased with the service received at Precision. Jocelyne January 2025

Jocelyne Cusson Jan 1, 2025

What a great service this car repair shop gives, always do everything possible to help and to provide great work. And very professional.

Kimberly Zaluski Jan 1, 2025

Everything went Great, A+! Precision Automotive repaired the front and rear brakes of our 2018 Toyota Camry within 24 hours. They even provided a loaner vehicle. Thank you Spencer Brouwer!

Serge L Jan 1, 2025

Another execeptional experience! Staff is courteous, helpful, professional and knowledgeable. They never disappoint! I will be back!

Maryse Senecal Jan 1, 2025

Had an issue with our heater in our 10 year old Dodge Dart. NAPA took exceptional steps to resolve the issue after when one of the parts stopped working. Supported us the entire way and were very easy to work with. Even made sure we had a loaner that worked for us while they diagnosed the issue. We are pretty new to Orleans and they made a life long customer.

Justin B Jan 1, 2025

Had the rear shocks replaced in my honda civic. Service was timely and professional. Good follow up.

Lori Ferguson Jan 1, 2025